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Self-Care Portal-If you want users to be able to use the Self-Care Portal to activate their phones: OAuth Refresh Logins-This feature must be enabled in Cisco Unified Communications Manager by setting the OAuth Refresh Login Flow enterprise parameter to Enabled. Of services in Cisco Unified Serviceability to verify the service is running. On Expressway-C go to Configuration > Unified Communications > Unified CM servers and click Refresh servers.Ĭisco Device Activation Service-This service must be running on Cisco Unified Communications Manager (the service is running by default). If you’ve upgraded Expressway from a release prior to X12.5, refresh your Unified CM servers on Expressway-C before you configure In addition, the following prerequisites exist:

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The following table has support information for Activation Code Onboarding for MRA endpoints: Table 1. MRA Device Onboarding Process Flow with Activation Codes The code can be reused in the future.įigure 1. The phone can thenĭevice Activation Service releases the activation code from the cloud. Phone is assigned to a different MRA Service Domain, a redirect is provided in the configuration file. The phone can register and gets its phone specific configuration file from TFTP and then register with Unified CM.

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Phone learns the location of Expressway and authenticates using the MIC + activation code in an SRP handshake.ĭevice activation service updates the device configuration in the database with the phone MAC and sends success to the phone Phone gets the MRA target from the cloud. Device Activation Service requests the code from the cloud-based deviceĪctivation Code is sent to the user (either via email or via the Self-Care Portal). The device name will be a random BATĪdministrator requests activation code for this device.

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Match each numbered step to the subsequent graphic for an illustration of the process.Īdministrator configures Cloud Onboarding and specifies the MRA Activation Domain and any MRA Service Domains.Īdministrator provisions full device configuration without specifying the MAC address.

The below table contains the process flow for onboarding new MRA phones via Device Activation Code Onboarding in MRA mode. Them during the device activation process.

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The certificates are uploaded to the Cisco cloud so that the phone can download PhoneEdge-trust store on Cisco Unified Communications Manager. With this option, you must upload your certificates first to Expressway, and then to the If you want to use your own certificates, you can use the cloud to distribute certificates to MRA phones so that they canĮstablish trust with Expressway. Requiring an administrator to collect and input the MAC Address for each phone manually. Activation codes provide a secure method to onboard phones without Must enter the correct code, or the phone does not register. The Expressway cluster that is assigned to that phone.Īn activation code is a single-use, 16-digit value that a user must enter on a phone before registering the phone. The phone activates, the phone downloads its configuration file, which contains a redirect to the MRA Service Domain with If you have multiple Expressway clusters, MRA Service Domains let you specify which Expressway your phones register. To the cloud, specifying the clusterwide MRA Activation Domain with the Expressway cluster to which all remote MRA users connect

An administrator onboards Cisco Unified Communications Manager This feature leverages the Cisco cloud to handle onboarding.

Remote users can plug in the phone,Įnter the activation code, and then start placing calls. This featureĮlminates the need for an MRA user to be on-premises the first time they use their phones. MRA Device Onboarding via Activation CodesĪctivation Codes provide a simple and secure way to onboard remote endpoints for Mobile and Remote Access (MRA).

Additional Options for Secure Onboarding.

MRA Device Onboarding Configuration Flow.

MRA Device Onboarding via Activation Codes.

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